AI-powered. Human-led. Reputation management done properly
Backed by real industry experience in customer service and reputation management, We use AI to support decisions, not replace human judgment.
Turning feedback into better experiences and stronger loyalty.
Why reviews matter
Customers don’t guess anymore. Before they call, book or buy - they check your reviews.
92%
Of customers read online reviews before choosing a local business
54%
More revenue is generated by the businesses with 40+ positive reviews than competitors with fewer
84%
Trust online reviews as much as a personal recommendation
Reviews don’t just influence decisions - they decide them.
If your business isn’t consistently generating fresh, positive reviews, you’re invisible to customers who are ready to buy.That’s where ReviewLoop comes in.
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Why business choose ReviewLoop
Why we take a human led approach.
Automation has its place.
But when it comes to protecting a business’s reputation, judgment, tone, and context still matter.We use AI to inform decisions not make them blindly, ensuring responses are thoughtful, appropriate, and aligned with your brand.
More real reviews, automatically
ReviewLoop sends smart, well-timed review requests after positive customer interactions - no chasing, no scripts no discomfort
AI that works quietly in the background
Our AI monitors new reviews, highlights issues early and helps assist with professional responses - so nothing slips through the cracks.
Protect your reputation before problems escalate
Negative feedback is caught fast and handled privately, helping you resolve issues before they damage trust or visibility.
Save hours every month
No daily logins, no manual follow-ups. No juggling platforms. ReviewLoop runs in the background while you focus on your business.
Built for local business
Designed specifically for trades, clinics, hospitality and professional services - not bloated enterprise software.
Simple pricing. Clear value.
One straightforward monthly fee. No hidden extras. No complexity.
Turn customer feedback into consistent growth
More reviews lead to more trust. More trust leads to more enquiries. More enquiries lead to more revenue.ReviewLoop turns reviews into a growth loop.
How It Works
Step 1. We connect your reviews.
We securely connect ReviewLoop to your existing Google Business profile and existing review platforms. No distribution, no passwords sharing, everything in one place.
Step 2. Customers are invited automatically.
After a visit, job or purchase, invites can be sent via SMS or email using your existing customer details or booking flow. The timing and message are optimised to maximise positive reviews.
Step 3. Reviews are filtered intelligently.
Happy customers are guided to leave a public review. Unhappy feedback is captured privately, giving you the chance to resolve issues before they go public.
Step 4. AI monitors & responds.
Our AI monitors incoming reviews, highlights trends and assists with responses, with you always in control. Tools such as a sentiment analysis and reporting allow us to monitor trends and common issues.
Step 5. Your reputation grows on autopilot.
More reviews. Better ratings. Higher trust. More enquires.
All without you chasing customers or checking dashboards every day.
Let’s talk about your reviews
Whether you want help responding to reviews, understanding customer feedback, or simply seeing How ReviewLoop works - we’re happy to chat.No pressure. No hard sell. Just a proper conversation about your business.
What happens next?
We’ll review your current online reviews (Google, Trustpilot, Facebook etc.)Talk through your goals and any challenges.Show you how ReviewLoop could support you.Answer any questions - honestly.
Privacy PolicyReviewLoopLast updated: 5 January 2026ReviewLoop (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, contact us, or use our services.1. Information we collectWe may collect the following information when you use our website, contact us, or engage our services:• Name
• Business name
• Email address
• Phone number
• Review-related data from public review platforms
• Account access permissions provided by you (where applicable)
• Any information you choose to include in communicationsWe do not collect payment card details or sensitive personal data via this website.2. How we use your informationWe use your information to:• Respond to enquiries
• Discuss and deliver our services
• Monitor, analyse, and respond to customer reviews on your behalf
• Communicate with you about your account or services
• Improve our services and reportingWe process personal data on the basis of legitimate interests, contractual necessity, or consent, in accordance with UK GDPR.3. Use of review platformsAs part of our services, you may authorise ReviewLoop to access and manage your business profiles on third-party review platforms (such as Google, Trustpilot, or similar services).• Access is granted only with your permission
• We act solely on your instructions
• Review content remains the property of the original platform and reviewer
• Access can be revoked at any time4. Sharing your informationWe do not sell or rent your personal data.We may share data with trusted software providers strictly where necessary to deliver our services (for example, review monitoring tools). All providers are required to process data in line with applicable data protection laws.5. Data storage and securityWe take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.Personal data is retained only for as long as necessary to provide our services or meet legal or regulatory obligations.6. Your rightsUnder UK data protection law, you have the right to:• Request access to your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any timeTo exercise these rights, contact us using the details below.7. Contact detailsEmail: [email protected]ReviewLoop is the data controller for personal data collected via this website and our services.Website Terms of UseReviewLoopLast updated: 5 January 2026These Website Terms of Use apply to your use of the ReviewLoop website.1. Website useThis website is provided for information and enquiry purposes only. You agree to use the website lawfully and not in a way that may cause harm or disruption.2. No binding agreementSubmitting an enquiry or using our contact form does not create a binding agreement for services.All services are subject to separate agreements confirmed during onboarding.3. ServicesReviewLoop provides review monitoring, analysis, and response support services.Specific services, pricing, platform access, and service levels are agreed separately and do not form part of these website terms.4. Third-party platformsOur services may involve interaction with third-party review platforms. ReviewLoop is not responsible for the availability, policies, or actions of these platforms.Use of third-party platforms remains subject to their own terms and conditions.5. Limitation of liabilityWe make reasonable efforts to ensure the information on this website is accurate but provide no guarantees regarding completeness or availability.ReviewLoop is not liable for any loss arising from reliance on information provided on this website.6. ChangesWe may update these terms from time to time. Continued use of the website constitutes acceptance of the updated terms.7. Governing lawThese terms are governed by the laws of England and Wales.8. ContactFor questions regarding these terms:
Email: [email protected]